Developments in new/digital media mean that audiences can now have access to a greater variety of views and values. To what extent are audiences empowered by these developments?
New and digital media, often referred to as
“the most important medium of the twentieth century” (Briggs and Burkes) signifies
the starting point of what many people interpret to be a new form of democracy
and equality however, there is still a proportion of society who trust an
adverse concept of the developments in new and digital media is actually
hindering the path to impartiality with an elite class holding power rather
than empowering the audience.
As Marxist’s view the media as a tool used
by ruling bodies to maintain a class divided society, a Marxist perspective
would argue that the so-called “information revolution” has done little to
benefit the audiences or to subvert the established power structures in
society. Far from being a “great leveler” (Krotoski, 2012) as many have
claimed, it has merely helped to reinforce the status quo by promoting dominant
ideologies. The most popular news website in the UK by a considerable margin is
the ‘Mail Online’, which receives more than 8 million hits every month and is
continuing to expand rapidly – with forecasts that it will make £100 million or
more in digital revenues in the next three years. Similar to its tabloid print
edition, the website takes a Conservative, right-wing perspective on key issues
around gender, sexuality and race, and audiences appear to passively accept
what the Marxist theorist, Gramsci, called a hegemonic view. When one of their
chief columnists, Jan Moir, wrote a homophobic article about the death of
Stephen Gately in 2009, there were Twitter and Facebook protests but,
ultimately, they did not change the editorial direction of the gatekeepers
controlling the newspaper.
Furthermore, it may be considered that
rather than the audience being more powerful with the developments of new and
digital media, audiences are actually being dumbed down. Andrew Keen likened
the Internet to “a million monkeys typing nonsense” in his book ‘The cult of
the amateur’, implying that the audiences produce an abundance of inaccurate
information. An example of this would be how the website, Wikipedia, allows
anyone to edit and develop any information, which has all the possibilities of
being nonsense, especially with “38% of UK pupils aged 9-19 never question[ing]
the accuracy of online information”: audiences may believe completely
inaccurate information. Moreover, audiences may not choose to consume the wide
variety of information available and actually choose to continue consuming
uninformative material. Recently, the Guardian released an article, stating that
the number of young viewers watching TV is continuously decreasing due to the
Internet and other forms of new and digital media being significantly more
convenient to use. With a huge variety of entertainment being converged in
single devices, it shows that since audiences can instantaneously access such
media, they would more likely select a more compelling side of the media,
leading to the dumbing down and disempowerment of the audiences.
Another form of dumbing down that the audience is susceptible to is the large amounts of pornography available online. Despite a great proportion being censored or put under a paywall to not only monetise the industry but to shield this adult content from the young audience, is still not enough as 57% of 9-19 year olds have come into content with pornography and 38% of this figure is due to online pop ups. This shows that this adult content is becoming available very easily through the developments in new and digital media which injects wrong ideologies into young minds such as the dehumanisation and objectification of females in particular. A Marxist point of view would support the fact that pornography actually makes the audience lose the power they hold with the new accessibility of pornographic material.
However, a pluralist, who would support the
notion that we live in a classless society and the audience holds a great deal
of power, would argue that audiences are not passive users of the media and
therefore have the ability to choose whether they “conform, accommodate, or
reject” (Gurevitch et al) any ideologies conveyed through the media. Moreover,
this “internet revolution” has given the opportunity to access the news and be
aware of the current events occurring all over the world, proving the great
power society has purely due to the fact that people are given the right to
know current affairs. One of the biggest stories of 2011 was the Arab Spring
story where citizens from Tunisia, Egypt, Libya and several other countries,
began revolting against heavy dictatorship. As some of the countries such as
Syria, banned foreign journalists from working in the country, causing foreign
news institutions relying on user generated content (UGC). UGC are footage that
bystanders have recorded and with the developments in new and digital media,
audiences have the ability to produce their own news by publishing videos on
sites such as You Tube. UGC gives a great deal of power to the people who
produce the clips as well as people who consume the clips: by putting
journalists and readers on an equal platform with advancements in new and
digital media, there is more democratization happening which conclusively leads
to Rushbriger’s theory of the “mutualisation on news”.
Additionally, pluralists would see the wide
array of choices and options of available media to be a key factor of what
undeniably empowers the audience. With over 85% of the UK having access to the
Internet, one of the most predominant forms of new and digital media, the
audience would be able to discover world wide content, something that has
become available to us with advancements in technology and media. It is often
said that knowledge is power and so, the Internet has become “an application
that will user in the information age” verifying that information is a valuable
commodity that leads to knowledge and power. Despite some sites conveying very radical and controversial
theories, the wide variety allows for objectivity and neutrality as the
Internet permits diversity in opinions. An example of how the Internet supports objectivity and
neutrality would be a film review site such as rotten tomatoes. The website
exposes all reviews of films to the public, whether they are positive or
negative, leaving it for the audience to create their own judgement of the film.
However, this massive choice of news and information available can be thought as another way to dumb us down as the excess of news to some extent, drowns us and audiences are unable to decipher what information is important and what is not. This can be interpreted as the elite's way of keeping the public within the status-quo making us unaware about the dominant ideologies that the news injects into us as well as completely concealing the biased nature of the news. Alain de Botonn stated that religion was what once guided us to find out what is important however, the media has taken over this role and guides us rather than religion but as the news makes neutrality impossible, the media cannot accurately advise us and it actually misguides us. Especially with there no longer being a market for good stories, we are helpless and exposed to only the negativity. For example, negative stories about the NHS are constantly being reported but the stories of how valuable the NHS is to society is hardly ever revealed, conclusively making us as narrow-minded the news institutions.
However, this massive choice of news and information available can be thought as another way to dumb us down as the excess of news to some extent, drowns us and audiences are unable to decipher what information is important and what is not. This can be interpreted as the elite's way of keeping the public within the status-quo making us unaware about the dominant ideologies that the news injects into us as well as completely concealing the biased nature of the news. Alain de Botonn stated that religion was what once guided us to find out what is important however, the media has taken over this role and guides us rather than religion but as the news makes neutrality impossible, the media cannot accurately advise us and it actually misguides us. Especially with there no longer being a market for good stories, we are helpless and exposed to only the negativity. For example, negative stories about the NHS are constantly being reported but the stories of how valuable the NHS is to society is hardly ever revealed, conclusively making us as narrow-minded the news institutions.
It can be inferred that the developments in
new and digital media strip the audience of their power as it makes it easier
for the elite to inject their dominant ideologies into the passive audiences.
Baudrillard’s theory of hyper reality posed a theory that the audiences are
unable to distinguish reality from simulacrum which finally causing society to
be completely blinded by the reality that those at the top present to them.
Pareto’s law of “ a minority of producers always serves a majority of
consumers” illustrates that despite the middle to lower class society being the
majority, they are still controlled by the minority of upper class. A modern example of Baudrillard’s hyper
reality theory is Disneyland, with its realistic civilization in Main Street
and its life-like nature, which accentuates only the fantastical aspects of
reality. This desired lifestyle causes the park visitors to spend more money in
the park whilst completely obscuring the commercialization of the park. This
mirrors how the media conceals their attempts to transmit ideologies into the
audiences, whether it is political or social.
To conclude, there are many points
supporting both sides of the argument, proving that audiences’ consumption and
production of media has possibilities of provoking empowerment as well as
disempowerment, ultimately displaying that developments in new and digital
media can have many different affects on the audience.
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